Human Resources and Business Office Specialist

Rose Senior Living - Avon seeks a Human Resources and Business Office Specialist to join its team. Rose Senior Living - Avon is developed and owned by Edward Rose & Sons, known for creating amenity-rich communities where people can appreciate comfortable and affordable living in beautiful settings. Partnering with Edward Rose & Sons is Ecumen, a not-for-profit organization that has grown to be one of the most innovative leaders in senior housing and services, empowering individuals to live richer and fuller lives. The Avon, Ohio location consists of 175 units: 72 independent living rental apartment homes, 65 assisted living rental apartment homes and 38 residences for seniors requiring memory care services.
The Human Resources and Business Office Specialist is responsible for the on-site accounting and human resources functions. Assist in developing services and/or programs to meet the needs of the Resident Community.
Primary Duties and Responsibilities of this Position:
Maintains positive relationships with residents, their families, staff and the community.
Responsible for the recruiting process which includes placing ads in local papers, recording and reviewing applications and resumes received, conduct background check and phone interviews, schedule face to face interview with perspective supervisors and conduct reference checks.
Conducts new employee orientation and completes required new employee paperwork, ensures that necessary paperwork is sent to the home office for set up in the payroll system.
Collects time cards and sends payroll information to the home office.
Provides tours and explanation of services to potential clients, families and referrals in the absence of the Sales and Marketing Manager.
Process billing, deposits and refunds for the community.
Responsible for accounts payable and receivable.
Collects monthly rents and all additional revenues.
Completes required insurance paperwork and assures payment for services delivered.
Is responsible for reporting to the manager incidents of suspected resident neglect and/or abuse.
Follows established workers' compensation policies and procedures, investigates and processes worker's compensation claims with carrier.
Manages the employee benefit program.
Maintains all employee files.
Assures community is in compliance with employment laws.
Assures financial policies and procedures are implemented and followed.
Makes timely bank deposits.
Responsible for assisting in preparation of annual budget and capital replacement plan, as well as fiscal management of the project with the Site Leader.
Ensures all bills are paid on time per procedure.
Handles resident and employee grievances and documents on appropriate forms for referral to supervisor.
Maintains open lines of communication with residents and staff to monitor levels of satisfaction/dissatisfaction and communicates to team if changes are needed in policy, procedure, etc.
Participates in Manager on Duty weekend rotation.
Other duties as assigned.
This position requires a person who possesses a degree in Human Resources or related field, or equivalent experience which includes payroll processing, and HR practices. Ability to maintain strict confidentiality, security and integrity of all documents.
All Ecumen employees must possess the ability to communicate effectively, including written and verbal skills; work well, both individually and as part of a team, through respect, collaboration and dedication; and successfully interact with a diverse culture base. The successful candidate must be able to prioritize and organize work effectively and efficiently, and demonstrate a positive attitude, high integrity and ethical awareness.
EOE/AA. Drug Free Workplace.
Equal Opportunity Employer
Rose Senior Living is an equal opportunity employer. Rose Senior Living considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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